168games Privacy Policy

This page describes what we collect when you use 168games and how we keep that data protected. We operate in supported jurisdictions where local law permits our service, and we handle your account information, payment details, and device data according to the standards outlined below.

We collect information only when necessary to operate your account, process your deposits via DANA, e-wallet, mobile banking, or bank transfer, and deliver customer support. Your personal data is encrypted and stored on servers located where applicable law permits. We do not sell your information to third parties, nor do we share it beyond what is required to verify your identity or process your withdrawals.

Our commitment is to keep your data secure and give you control over what we hold. This policy sets out our practices and your rights as a user on 168games.

Details

What we collect

We collect your email address, phone number, full name, date of birth, and residential address during registration. We also collect identity documents (national ID or passport) to verify that you are eligible to use 168games in your jurisdiction. When you make a deposit through DANA or a bank account like e-wallet or mobile banking, we record the transaction amount, date, and payment method. We collect device information—your mobile device type, operating system, browser, and IP address—to detect fraud and keep your account secure.

How we use your data

We use your personal information to verify your identity, comply with local law, process your deposits and withdrawals, and send you account updates and customer support messages. We analyse your account activity to identify suspicious behaviour and prevent unauthorised access. We do not use your data for marketing purposes outside your account unless you opt in. We keep withdrawal review windows transparent—your request is typically reviewed within 24 to 48 hours after submission.

Data storage and processors

We store your data on encrypted servers in regions where applicable law permits. Some of our third-party processors—payment gateways for local payment and online payment, identity verification providers, and customer support platforms—may store copies of your data to deliver their service. We contractually require all processors to maintain the same data protection standards we uphold. Our servers may sit outside your jurisdiction; however, access is restricted to authorised staff only.

Cookies and tracking

We use cookies to remember your login session, language preference, and account settings on 168games. These cookies expire after 30 days of inactivity for security reasons. We do not track your behaviour outside our platform. Analytics tools we use record aggregated statistics only—not individual browsing history—to improve page load times and app stability.

Your rights

• You may request a copy of all personal data we hold on you.
• You may ask us to correct inaccurate information in your account.
• You may request deletion of your account and associated data, subject to legal retention periods.
• You may withdraw consent for cookies by adjusting your browser settings.

Policy

We update this policy when our practices change or when law requires it. Any material change will be announced on our homepage or via email to your registered address. Continued use of 168games after such notice constitutes acceptance of the updated policy.

We take data security seriously. If you discover unauthorised access to your account, contact us immediately. Our fraud team reviews all withdrawal requests for matches with your deposit method and registered identity, ensuring compliance with local law in Jakarta, Surabaya, and other supported regions. Account recovery is available within 30 days of closure if you change your mind.